Do you dread the thought of calling your internet service provider? Are you triggered by the butchered sound of Mozart’s Divertimento playing for hours on end as you wait for Centrelink to pick-up? Does an automated options menu repeating monotone instructions test your patience like nothing else? Then you probably know the feeling of a terrible, painful and usually unsatisfying call centre experience.
But despite the frustration you’ve felt inside, you’ve probably wondered what it’s like to be on the other end of that call. Who are these invisible call centre workers? And what are they thinking while you yell and complain?
In a feature documentary for All The Best, May Jasper spoke to a bunch of call centre workers to find out one thing: what was their worst call?
Supervising producer: Bec Fary
Music: Mozart’s Divertimento
Executive Producer: Selena Shannon
Community Coordinator: Chloe Gillespie
Editing by Brittany Jezouit and Tegan Nicholls
Image: Flickr Creative Commons user Pandoraice
The Opera House is easily one of Sydney’s greatest cultural icons, but its beginnings were fraught with political drama and artistic contention. Today, the white sails have become such a recognisable emblem of Sydney that those troubles seem all but forgotten.
But to many it feels like the wider Sydney art scene is still not at peace as funding cuts, wage issues, gender disparity and venue policing make it increasingly hard to live off art in 2016.
This week is Sydney Unlocked week at FBi Radio, a week of special content spotlighting creativity and culture in Sydney. In this episode of All the Best, we’re meeting some of Sydney’s favourite performing women, looking out and looking in.
Candy is a performing artist living and working in Sydney, but ten years into her career she feels like more of an activist, hustling to keep arts valued in her home city.
Music: ‘Leaf’ and ‘Four-leaf clover salad’ by Richard in Your Mind
Bad Bitch Choir
Where do you go to forget your day job and belt out some nostalgic 90’s hits? Producers Pip and Jess go into the belly of the beast and discover Bad Bitch Choir.
By Pip Rasmussen, Jess Bineth, Tiger Webb
Additional editing by Tegan Nicholls
Music: ‘Settle down’ by Kimbra, ‘Diamonds’ performed by Bad Bitch Choir
Executive Producer: Selena Shannon
Episode compile: Tegan Nicholls
Presenter: Pip Rasmussen
Image: Flickr user Jerry Dohnal
This week, we’re telling stories of fear and trauma, but not the kind you would expect. Two tales about surprising connections that will make you think huh… who would have thought?
‘Holes’ by Beth Gibson
Picture lots of little holes. A handful of straws from above. Honeycomb. Petrified wood. Crumpets. Does the thought bother you?
If you find the image disturbing, you may belong to a group that calls themselves trypophobics. But is your unusual aversion… real?
Supervising producing by Caitlin Gibson
Music: ‘Black Eyed Susan’ and ‘Dark Matter’ by Podington Bear, ‘Cylinder Eight’ by Chris Zabriskie.
‘They clap for me’ by Heidi Pett
Most people have traumatic memories of their high school drama productions. The embarrassment of an on stage kiss, or slapstick screw-up.
But at Miller Technology High School in Sydney’s West, the annual school play is actually part of their trauma counselling.
Music: ‘Tip top’ by Borneo
Image: Flickr creative commons user rich.tee
Some people think about it often, while others can forget it’s even there, either way your name is something that ends up defining you – whether you want it to or not. This week, tales of identity from three people with a unique story behind their name.
Story from the Never Never River by Serge Negus
Sometimes all it takes to love your name is a great story behind it.
by Serge Negus with assistance from Selena Shannon
Music: Rueben’s Train by BCB Bluegrass Band, Swimmer by Fishing
Call me Elliot by Lindsey Green
Picking a new name can mean picking a whole new identity, a chance to start afresh and be a different person all together. But with that comes a lot of pressure to get it right.
By Lindsey Green, with supervising producing from Bec Fary
Music: The Kid In The Bins by Doctor Turtle, Isn’t the rain nice today? By bbatv
Tiger and Leo by Tiger Webb
Dug up from our archives comes a story Tiger made shortly before turning 25. In this piece, he tells us about being born 15 weeks too early and the connection he has to a metaphorical twin.
Produced by Tiger Webb
Music Credits: White Sheet Beach by Fishing
Image: Flickr Creative Commons user Pip Wilson
By Bethany Atkinson-Quinton
This week All The Best devotes a full episode to a podcast series that was released last year, now in full documentary form.
Bethany Atkinson-Quinton lives in an AFL state. Like everyone else in Melbourne, she knows the sport is part of Victoria’s identity. Some might even say Australia’s national identity. Yet somehow, it wasn’t until last year that the first women’s AFL match was broadcast on free-to-air TV.
In this full length version of the series, Beth speaks to players, coaches, presidents, reporters and supporters to explore how some people experience their gender within AFL culture.
This series was originally produced at Triple R 102.7FM for the Community Radio Network and was made possible by the Community Broadcasting Foundation. To find out more head over to www.hergamepodcast.com
Image: Carla McRae aka The Paper Beast
Music: Sports! by Young, Tough, Terrible, Afterglow by Podington Bear, Immunity by Jon Hopkins